We're Here to Help

At Iconverse, we are committed to providing a safe, transparent, and creator-first digital entertainment experience.

Get Support

Whether you are a creator, follower, fan, brand, or visitor, our team is here to assist you.

If you have questions about your account, Creator Launch Pass, Fan Membership, creator verification, payouts, platform policies, technical issues, or any other Platform-related matter, please don't hesitate to contact us.

Customer Support

General enquiries, technical support, account assistance, Creator Launch Pass, Fan Membership, creator verification and Platform-related questions.

Email: support@iconverse.social

Business Hours: Monday to Saturday, 10:00 AM – 6:00 PM (IST)

Grievance Officer

Grievance Officer : Arnab Roy

Designation: Grievance Officer

Email: grievance@iconverse.social

Business Address: 457 Anandapur, Ananda Enclave, 4th floor Kolkata 700107

Every grievance will be reviewed in accordance with the Iconverse Grievance Redressal Policy and applicable laws.

Copyright & Intellectual Property

If you believe your intellectual property rights have been infringed, contact us with complete details.

Email: copyright@iconverse.social

Brand Partnerships & Business Enquiries

Brand collaborations, sponsorships, media enquiries and strategic partnerships.

Email: partnerships@iconverse.social

Creator Support

Profile activation, Creator Launch Pass, creator verification, creator tools, auditions and payouts.

Email: creators@iconverse.social

Report Safety or Policy Violations

Report harassment, fraud, impersonation, IP infringement, illegal content, spam, malicious activity or security concerns.

Email: safety@iconverse.social

Company Details

Sovra Technology Pvt. Ltd.

CIN : U62099WB2026PTC287654

GST : 19ABTCS2804F1Z2

Email : support@iconverse.social

Mobile : +91-7699338074

Registered Office Address: 457 Anandapur, Ananda Enclave, 4th floor Kolkata 700107

business hours : 11:00 AM to 7:00 PM

Response Time

We strive to acknowledge support requests and grievances as promptly as reasonably possible. Resolution timelines may vary depending on the complexity of the matter, verification requirements, and applicable legal or regulatory obligations.

Thank You

Thank you for being a part of the Iconverse community.

We are committed to building a trusted platform where creators grow, fans connect, and every journey has the opportunity to become iconic.

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